Just recently, I've been dealing with a couple of families who are very organised - sorting out the funeral arrangements before their parent has died. This is a whole other ball game which, no doubt, will be dealt with in a later post.
It inevitably leads to the family asking the question "which FD should we use?"
It inevitably leads to the family asking the question "which FD should we use?"
This puts me in a bit of a difficult situation; in theory, all of the local FDs are my customers (to a greater or lesser degree) and so choosing one suggests that the others aren't as good. And yes, this is probably true, but I worry that if I recommend one, then the 30 that I haven't recommended will find out and stop using me. Celebrant paranoia rules, ok.
Of course, I can recommend that the family goes to an external source, such as the magnificent Good Funeral Guide and find a good 'un there.
Of course, I can recommend that the family goes to an external source, such as the magnificent Good Funeral Guide and find a good 'un there.
Luckily, in this case, another family member said "Oh, you must go to "Diggum & Depe", they were wonderful when my father died." That was me off the hook.
This particular FD is part of one of the large groups and although that doesn't necessarily mean that they are bad, I do have reservations. For example, the local crem uses the Wesley Music System. After I've visited the family, I like to visit the FD, or at least call them to give them the music choices and an update on the visit. These particular chaps have said in the past "don't worry about ringing us, just email the details through". Maybe they trust me to let them know of any concerns. Maybe.
So, the funeral took place and a member of the congregation was taken ill. The FD wasn't in the chapel (I am aware of popular opinion on this), but I guessed that I would find him in the waiting room. I let him and the other chaps there know that this situation had occurred. They dealt with everything they could, got a first aider, called an ambulance, to my knowledge the person was simply a little overheated and has made a full recovery.
Chatting afterwards, the FD said "You're lucky I was in the waiting room!".
What I wanted to say was "Well, you should be in the chapel, just in case of something like this." But I have a commercial side to my brain, which sometimes prevents the tongue from working. So I said nothing. Any ideas for a suitable retort for that one?
Needless to say, when asked in future "which FD should I use?", "Diggum & Depe" won't be the first name I mention.